Privacy policy
We collect only what you send us, and only in order to reply.
Who is responsible
The data controller is Elepton Sp. z o.o., ul. Pod Lipą 6/3, 02-798 Warszawa, Poland — NIP 9512515479, KRS 0000886909, REGON 388361579 — trading as Inteliace Research.
Personal data is processed in accordance with the GDPR and with generally applicable Polish law. Questions about how we handle data go to info@inteliace.com.
What we collect
Only what you send us. In practice that is:
- What you type into the enquiry form — your name, email address, and optionally your company and phone number — together with the message itself and, if you are ordering, which report it concerns. When you download a sample of a paid report, the name, company and email address you give, which document you downloaded, and when, and whether you ticked the optional box allowing us to contact you about it. When you download a free report, we ask for nothing: we record only which document and when, the page you came from, and your IP address and browser, which are erased after 30 days.
- Anything you choose to put in an email or tell us on the phone.
- Standard web server logs kept by our host, which record IP addresses and requested pages for security and troubleshooting.
We do not build profiles, we do not buy or enrich contact data, and there is no account to register for.
Why we process it
To answer your enquiry, to prepare and deliver a report you have ordered, and to issue the invoice for it. The legal basis is the performance of a contract with you, or the steps taken at your request before entering one.
Server logs, and the record of who downloaded which document, are kept on the basis of our legitimate interest in running a secure website and in knowing who reads our research. Downloading never depends on anything more. We email you about a document you downloaded only if you ticked the optional box allowing it — that is your consent, which you can withdraw at any time by writing to us. We do not use your details for other marketing, and we do not add anyone to a mailing list.
How long we keep it
Enquiries are stored while we deal with them and for as long as the business relationship they lead to continues. Records tied to an invoice are kept for the period Polish tax law requires.
Every form submission and every download is also written to a log file on our server, so that nothing is lost if the mail system fails. Those logs are not public. Entries are deleted automatically after 24 months; records of download attempts we refused, after 6 months. The IP address and browser details recorded with an entry are erased after 30 days.
Who else sees it
Nobody, beyond the people at Inteliace Research who need it to answer you. We do not sell, rent or trade personal data, and we do not pass it to advertisers.
Our website host and our email provider process data on our behalf as part of running those services, under contract and within the European Economic Area. New orders and downloads are announced to our team in Discord, a messaging service; those messages name the report and the company only, never a person or their contact details. An accountant and, if it ever came to it, a court or tax authority may see records connected to an invoice.
Your rights
Under the GDPR you have the right to:
- ask what we hold about you and get a copy of it
- have anything inaccurate corrected
- have your data deleted, or its processing restricted
- object to processing based on our legitimate interest, and withdraw any consent you have given, at any time
- receive the data you gave us in a portable form
To exercise any of these, email info@inteliace.com. There is no form to fill in and no charge. We will respond within one month.
If you have a concern about how we handle your data, please write to us first at info@inteliace.com — we will try to resolve it quickly. You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (UODO).
Keeping it safe
The site is served over HTTPS. Access to enquiries is limited to authorised people at Inteliace Research, and purchased reports are stored outside the public web directory so that they cannot be downloaded by guessing a URL.
No system is perfect, so we hold as little as possible — the surest protection for data is not to have collected it.
Changes to this policy
If this policy changes, the revised date in the sidebar changes with it. Material changes will be noted on this page rather than made quietly.